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Customer Care Executive

salary 16,000 - 18,000 /month
company-logo
job companyCredent Cold Chain Logistics Private Limited
job location Ameerpet, Hyderabad
job experience6+ months Experience in Customer Support / TeleCaller
7 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Telugu
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Customer Care Executive to join our team at Credent Cold Chain Logistics Private Limited. The role offers ₹16,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Care Executive job

  1. Who is eligible to apply for this Customer Care Executive job at Credent Cold Chain Logistics Private Limited?
    Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge, Domestic Calling for this Customer Care Executive job offered by Credent Cold Chain Logistics Private Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹16,000-₹18,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ameerpet, Hyderabad.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 7 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Ameerpet, Hyderabad.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-7 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹16,000-₹18,000 per month. This is a Full Time job and has 7 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 16000 - ₹ 18000

Regional Languages

Hindi, Telugu

Contact Person

AISHWARYA

Interview Address

imeriai towers ameerpet, Ameerpet, Hyderabad
Posted 18 hours ago
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