Customer Care Executive

18,000 - 25,000 /month

Country Holidays Travel India Private Limited

Sector 63 Noida, Noida

0 - 2 years Experience in Customer Support / TeleCaller

4 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for the CUSTOMER CARE EXECUTIVE role for COUNTRY HOLIDAYS TRAVEL. The CUSTOMER CARE EXECUTIVE is responsible for handling customer queries, resolving complaints, and providing information about produsts or services. The role is focus on delivering execellent customer service and ensuring customer satisfaction.

ROLES AND RESPONSIBILITIES

Handles customer calls, emails, and chats
resolve customer complaints effieciently
provide accurate information about prodcucts or services
maintain records of customer interaction
escalate complex problems to senior staff
ensure high levels of customer satisfaction

REQUIRED SKILLS

Good communication skills
Problem solving ability
Basic computer knowledge (MS OFFICE, CRM tools)
Patience and active listening
Time management
Team work ability

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹25,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 63 Noida, Noida.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 4 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Sector 63 Noida, Noida.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 4 openings.