Customer Care Executive

18,000 - 25,000 /month

Country Holidays Travel India Private Limited

Sector 62 Noida, Noida

0 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Internet Connection, Aadhar Card, Bank Account

Job Description

We are looking for the Customer Care Executive is responsible for handling customer queries, resolving complaints, and providing information about products or services. The role focuses on delivering excellent customer service and ensuring customer satisfaction.

KEY RESPONSIBILITIES:-

1. Handle customer calls, emails, and chats

2. Resolve customer complaints efficiently

3. Provide accurate information about products/services

4. Maintain records of customer interactions

5. Follow up with customers for issue resolution

6. Escalate complex problems to senior staff

7. Ensure high levels of customer satisfaction

REQUIRED SKILLS:-

1. Good communication skills

2. Active listening and problem-solving ability

3. Basic computer knowledge (MS Office, CRM tools)

4. Patience and customer-handling skills

5. Ability to work in a team

6. Time management skills

QUALIFICATION:-

1. Minimum: 12th pass / Graduate in any field

2. Experience: 1to 2 Years of experience ( Loans, Insurance, BPO, Real Estate)

WORKING CONDITIONS:-

1. Work from Office (NOIDA , Sector 62)

2. 6 days a week

3. 10 AM to 6 PM

WANT IMMEDIATE JOINERS

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Noida, Noida.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector 62 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.