Customer Care Executive

salary 18,000 - 35,000 /Month
company-logo
job companyConcentrix
job location Thane West, Thane
job experience6 - 12 months Experience in Customer Support / TeleCaller
New
99 Openings
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Night Shift

Job Description

We are looking for a Customer Care Executive to join our team at CONCENTRIX to handle customer calls, provide exceptional customer support and resolve queries related to csr. The role offers an attractive in-hand salary of ₹18000 - ₹35000 and opportunities for growth.


Key Responsibilities:



  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.


Job Requirements:


The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹18000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Concentrix.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 99 Customer Care Executive at Concentrix
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Night Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

5

Shift

Night

Salary

₹ 18000 - ₹ 35000

English Proficiency

Yes

Contact Person

Sumit

Interview Address

Thane
Posted 2 days ago
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