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Customer Care Executive

salary 20,000 - 25,000 /month
company-logo
job companyCogent E Services
job location Whitefield, Bangalore
job experience0 - 3 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

Job Title: Customer Care Executive – Voice & Sales Process

Company: Cogent E-Services Limited

Location: Cogent Whitefield

Cogent E-Services Limited is hiring Customer Care Executives for Voice and Sales Process. The role involves handling inbound customer calls and promoting banking products such as credit/debit card upgrades, EMI conversions, loan top-ups, and insurance products.

Eligibility Criteria:

- Age: 18 to 30 years

- English and Hindi communication skills are mandatory

- 12th pass candidates eligible

Job Responsibilities:

- Handle inbound customer calls professionally

- Promote and upsell banking products and services

- Resolve customer queries and provide accurate information

- Maintain customer satisfaction and achieve sales targets

- Update customer interaction details in the system

Salary & Benefits:

₹25,000 CTC (₹22,500 In-Hand Salary) + Attractive incentives, ESIC and Mediclaim benefits

Shift Details:

- 9-hour shift with 6 days working

- Rotational weekly off

- Male candidates: 24/7 rotational shifts

- Female candidates: Day shifts between 7 AM – 7 PM

- Work Mode: Work from Office

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Customer Care Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Whitefield, Bangalore.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge along with 0-3 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 25000

Contact Person

kundan

Interview Address

Prestige Shantiniketan, Thigalarapalya, Krishnarajapura Bengaluru PIN: 560067, Whitefield, Bangalore
Posted an hour ago
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