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Customer Care Executive

salary 18,000 - 23,000 /month
company-logo
job companyCogent E Services
job location Shantiniketan Layout, Bangalore
job experience0 - 3 years Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF
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PAN Card, Aadhar Card, Bank Account

Job Description

🚨 AXIS BANK PROCESS | CUSTOMER CARE EXECUTIVE 🚨

🧑🏻‍💻Client: Axis Bank

🏢Company: Cogent E Services Limited

💼 Role: Customer Care Executive (Voice & Sales)

💻 Work Mode: Work From Office

⚡ Immediate Hiring

🎓 Eligibility

✅ 12th Pass & Above

✅ Freshers & Experienced Can Apply

✅ Good Communication Skills

🗣️ Languages Required

✅ English + Hindi

✅ English + Hindi + Kannada

✅ English + Hindi + Tamil

✅ English + Malayalam

💰 Salary & Benefits 💵 CTC: ₹21,000 – ₹23,000

💰 Take Home: ₹18,500 – ₹20,000

📚 45 Days Paid Training (₹15,000)

🚀 Career Growth Opportunities

🕐 Shift Details 👨 Male: 24/7 Rotational Shifts

👩 Female: 7 AM – 7 PM Shift Window

📋 Roles & Responsibilities

📞 Handle inbound customer calls and service requests

🤝 Understand customer needs and provide appropriate solutions

💬 Assist customers with banking-related queries and information

📝 Maintain accurate customer records and call logs

⌨️ Update customer details in the system accurately

🎯 Achieve quality, productivity, and performance targets

📢 Explain banking products, services, and offers when required

🔄 Follow up on customer requests and ensure timely resolution

✅ Adhere to company policies, compliance guidelines, and processes

😊 Deliver a positive customer experience with professionalism and empathy

🎧 Handle escalations effectively and coordinate with internal teams when needed

📢 Freshers Welcome | Immediate Joiners Preferred

🔥 Start Your Career with the Axis Bank Process. Apply Now!

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-3 years of experience.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹23,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Shantiniketan Layout, Bangalore.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 99 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What does the role of Customer Care Executive involve?
    Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Shantiniketan Layout, Bangalore.
  9. Who is the right fit for this Customer Care Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-3 years of experience is the right fit for this Customer Care Executive job.
  10. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹18,000-₹23,000 per month. This is a Full Time job and has 99 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Query Resolution, Domestic Calling, negotiation skills

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 23000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Insha Dilshad

Interview Address

Prestige Shantiniketan, Thigalarapalya, Krishnarajapura Bengaluru PIN: 560067, Shantiniketan Layout, Bangalore
Posted 20 hours ago
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