Customer Care Executive

We are hiring ELD Executive at Club Malwa Pvt Ltd for Zirakpur Location. 

We have exciting opportunities for Fresher/Experienced Candidates for International  Voice Process. 

Club Malwa Pvt Ltd is an offshore development centre of American based Xpert Logs Inc.  Club Malwa designs, implements and supports all of the systems deployed by Xpert Logs  Inc in the American trucking industry which is the largest in the world. 

This is an In-Office Job. 

Job Types: Full-time, Regular 

Responsibilities and Duties: 

• Assist customers with product related issues.  

• Answer Phone to respond to customer inquiries and troubleshoot for any technical  issues  

• Assist customers with installation / uninstall of our product & software.  • Assist customers with product configuration, error messages or common issues. • Project a professional company image through phone interaction. • Provide customers with product and service information. 

• Transfer the customer appropriate department if required. 

• Escalate the customer's concern to the next level if required. 

Required Experience, Skills and Qualifications: 

• Looking for both G/PG .(in any discipline). 

• Candidates with/without experience in Customer support/ Technical Support can  apply. 

• The Candidate should be comfortable for the night shifts. 

Salary: 15050/-

Languages: English, Punjabi 

Location: Maya garden magnesia, Tower 1, 6th floor, office 607, Zirakpur.

Schedule: 

• Morning, Afternoon,Night shift  

• Rotational shift  

• US shift 

IMPORTANT pointer which requires your confirmation: 

• Comfortable for rotational shifts: The nature of this position requires flexibility in  working hours. You should be comfortable working in rotational shifts (Morning,  afternoon and night shifts) as per the schedule provided by the company. Currently  it's 9 hours working per day, this can be changed in future for that you have to be  flexible.  

• Week off discussion and no changes in week off: We understand the importance  of work-life balance. Currently it's 6 days working, the week off can be any day in the  week which will be informed to you in your roaster or by Manager (from Mon to Sun,  any day week off can be allotted) and no week off exchange will be granted.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹15000 per month that depends on your interview. It's a Full Time job in Panchkula.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., CLUB MALWA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at CLUB MALWA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.