Customer Care Executive

15,000 - 16,000 /month

Ciel Hr Services Limited

Sector 58 Noida, Noida

6 - 24 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: B2C Sales

12th Pass and above

Males Only

Rotational Shift

Job Benefits: Cab, Meal, PF

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Customer Support Executive

Company: Swiggy (Process)

Job Summary:

We are hiring customer-focused candidates for the Swiggy process. The role involves handling customer queries, resolving issues, and ensuring a smooth customer experience.

Key Responsibilities:

Handle inbound and outbound calls/chats/emails

Resolve customer issues related to orders, payments, and delivery

Provide accurate and timely information to customers

Maintain professionalism and positive communication

Escalate unresolved issues to the relevant team

Ensure high customer satisfaction

Eligibility Criteria:

Minimum qualification: 12th pass / Graduate

Good communication skills (Hindi & basic English)

Freshers & experienced candidates can apply

Comfortable with rotational shifts

Salary & Benefits:

Salary: ₹15,000 – ₹16,000 per month

Rotational shifts (including night shift)

Free pick & drop facility

Night allowance: ₹75 per day

Work Schedule:

6 days working, Sunday fixed off

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

What are the eligibility criteria for this Customer Care Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Computer Knowledge, Domestic Calling for this Customer Care Executive job offered by Ciel Hr Services Limited in Sector 58 Noida, Noida.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹16,000 per month.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 58 Noida, Noida.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-2 years of experience can apply for this Customer Care Executive job. Only male candidates can apply.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector 58 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹15,000-₹16,000 per month. This is a Full Time opportunity and has 50 openings available.