Customer Care Executive

12,000 - 15,000 /month

Chirayu Patel/dadhichi Technologies/pmax Solutions/shivrey Interiors/bizanything

Aundh, Pune

Freshers in Customer Support / TeleCaller

Replies in 24hrs

50 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Banking

Languages: Hindi, Marathi

Graduate and above

All genders

6 days working | Day Shift

Aadhar Card, Bank Account

Job Description

Dadhichi Technologies is a professional contact center representing well-known brands in Automobiles, Finance, Real Estate companies, Digital marketing, etc., and has set up its contact center, sales processes and lead generation processes.

We are looking for a Customer Care Executive to join our team, Dadhichi Technologies. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to banking. The role offers dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Language: Hindi and Marathi
Qualifications: Graduate/ Diploma

Roles and Responsibilities:
Counseling Customers
Follow SOPs & Policies
JOB TIMING: 08:00 AM - 05:00 PM

Work Location: Aundh, Pune

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Pune.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Chirayu Patel/dadhichi Technologies/pmax Solutions/shivrey Interiors/bizanything.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 50 Customer Care Executive at Chirayu Patel/dadhichi Technologies/pmax Solutions/shivrey Interiors/bizanything
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.