Customer Care Executive

Job Title: Customer Service Representative (Airtel Black Premium)

Working Day: 5days and 2 rotational week-offs

Location: Indore,M.P

Job Type: Full-time

Salary:

- Freshers: ₹15,000 - ₹16,000 per month (in-hand, fixed)

- Experienced: ₹18,000 per month (in-hand) for candidates with minimum 6 months of experience

Qualification: Graduation Must

Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for Airtel Black Premium. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, resolving their queries, and ensuring their satisfaction.

Key Responsibilities:

- Respond to customer inquiries via phone.

- Resolve customer complaints and issues in a timely and professional manner

- Provide accurate information about Airtel Black Premium services and plans

- Upsell or cross-sell relevant services to customers

- Maintain accurate records of customer interactions

Skills:

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment

- Customer-centric approach

- Basic knowledge of Airtel services and plans (training will be provided)

If you're passionate about delivering exceptional customer service and want to join a dynamic team, apply now!

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹18000 per month that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., CHARISMA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 30 Customer Care Executive at CHARISMA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.