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Customer Care Executive

salary 13,500 - 18,000 /month
company-logo
job companyCell Point (india) Limited
job location Daba Gardens, Visakhapatnam
job experience0 - 1 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

sales
Industry Type: B2C Sales
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits

Job Description

Job Summary

We are looking for enthusiastic and customer-friendly individuals to join Cell Point India Limited as Customer Care Executives. The candidate will assist customers, explain mobile phones and accessories, resolve customer queries, and provide an excellent customer experience.

Key Responsibilities

  • Welcome customers and understand their requirements.

  • Explain mobile phones, accessories, offers, and product features.

  • Assist customers in selecting suitable products based on their needs.

  • Handle customer inquiries, complaints, and feedback professionally.

  • Provide information about prices, warranties, exchange offers, and available schemes.

  • Follow up with customers to ensure satisfaction.

  • Coordinate with the sales team to improve customer service and sales.

  • Maintain good customer relationships and support store sales targets.

Required Skills

  • Good communication and convincing skills.

  • Customer-friendly attitude and a positive approach.

  • Basic knowledge of smartphones and mobile accessories.

  • Ability to handle customer questions and complaints patiently.

  • Willingness to learn and work in a retail environment.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Care Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executive job ranges between ₹13,500-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Daba Gardens, Visakhapatnam.
  5. How many vacancies are there for this Customer Care Executive job?
    Ans : There are 10 vacancies for this Customer Care Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Care Executive position is Daba Gardens, Visakhapatnam.
  8. What makes this Customer Care Executive job a good opportunity?
    Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹13,500-₹18,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Shift

Day

Contract Job

No

Salary

₹ 13500 - ₹ 18000

Contact Person

Cell Point India Limited

Interview Address

Daba Gardens, Visakhapatnam, Daba Gardens, Visakhapatnam
Posted 8 hours ago
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