Customer Care Executive

15,000 - 50,000 /month

Carefirst Global Private Limited

Ghod Dod Road, Surat

Freshers in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: Life Insurance

12th Pass and above

Females Only

6 days working | Flexible Shift

Job Description

We are looking for a Customer Care Executive to join our team at Carefirst Global Private Limited. The role offers ₹15,000 - ₹50,000 and involves managing customer calls, delivering outstanding customer service related to Application Installation & Recharge of 499/- . Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups in CRM Software.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher / Experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Care Executive role.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹50,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ghod Dod Road, Surat.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Care Executive role. No prior experience is required.
Where is this job located?
Ans : This Customer Care Executive job is located in Ghod Dod Road, Surat.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹15,000-₹50,000 per month. This is a Full Time opportunity and has 25 openings available.