Customer Care Executive

18,000 - 23,000 /month

Careerslance Hiring Llp

Silk Board, Bangalore

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Computer Knowledge

Job Highlights

Industry Type: B2C Sales

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge along with 0-2 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹18,000-₹23,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Silk Board, Bangalore.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 10 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Domestic Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Silk Board, Bangalore.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process, Computer Knowledge with 0-2 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹18,000-₹23,000 per month. This is a Full Time job and has 10 openings.