Customer Care Executive

📞 Job Description — Customer Care Executive (Vodafone Idea Process)

We are hiring a Customer Care Executive for the Vodafone Idea (Vi) process. The ideal candidate should be confident, customer-focused, and able to handle queries with patience and clarity.

🔹 Key Responsibilities

• Handle inbound & outbound customer calls

• Resolve customer queries related to Vi services, plans, billing, and network issues

• Provide accurate information and ensure customer satisfaction

• Maintain call records & follow communication guidelines

• Escalate complex issues to the concerned department when needed

🔹 Requirements

• Minimum 6 months – 1 year experience in customer support (freshers with good communication can also apply)

• Good Hindi & basic English communication skills

• Ability to handle pressure and work in a fast-paced environment

• Familiarity with telecom services is a plus

🔹 Salary

• ₹8,000 – ₹12,000 (depending on experience)

🔹 Location

• On-site (Lucknow)

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹16000 per month that depends on your interview. It's a Full Time job in Lucknow.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Careerly Consulting.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 59 Customer Care Executive at Careerly Consulting
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.