Customer Care Executive

Job Title: Customer Care Executive (Female)

Industry: Online Spiritual Services / Pooja Website

Location: NOIDA SECTOR 63

Job Type: Full-time

Job Description:

We are seeking a courteous and spiritually inclined Female Customer Care Executive to handle customer interactions for our online pooja services platform. The ideal candidate should have excellent communication skills, empathy, and a basic understanding of Hindu rituals and online service coordination.

Key Responsibilities:

Respond to customer inquiries via phone, chat, email, and WhatsApp in a professional and timely manner.

Assist customers in booking pooja services, selecting packages, and resolving issues.

Guide users through website navigation and payment processes.

Coordinate with pandits/priests and backend teams to ensure smooth execution of pooja services.

Handle order confirmations, follow-ups, and feedback collection.

Maintain customer records and update  systems accurately.

Provide information about different types of poojas, rituals, and their significance.

Address customer complaints with patience and escalate unresolved issues to the concerned team.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Career Path.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 6 Customer Care Executive at Career Path
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.