Customer Care Executive

salary 12,000 - 17,000 /month
company-logo
job companyCareer Expert Global Solutions
job location Banashankari Stage II, Bangalore
job experience0 - 6 months Experience in Customer Support / TeleCaller
New
15 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Tamil, Telugu
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are seeking a motivated and professional Customer Care Executive to join our team for Career Expert Global Solutions in Bangalore at our Banashankari Stage II location. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹12000 - ₹17000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner.

  • Address customer queries, concerns, and complaints with a problem-solving approach.

  • Maintain accurate records of customer interactions and follow-ups.

  • Provide timely and relevant information to customers to resolve their issues.

  • Work collaboratively with other teams to escalate and resolve complex issues.

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.

Job Requirements:

The ideal candidate should have 0 - 0.5 years of experience in customer service or a telecaller role and should be proficient in Tamil, Telugu. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. This position requires 10th Pass, and the candidate should be willing to work 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 10th Pass and above and above with 0 - 6 months of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹17000 per month that depends on your interview. It's a Full Time job in Bangalore.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., CAREER EXPERT GLOBAL SOLUTIONS.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 15 Customer Care Executive at CAREER EXPERT GLOBAL SOLUTIONS
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 17000

Regional Languages

Tamil, Telugu

English Proficiency

Yes

Contact Person

HR Team

Interview Address

2nd Floor, Unit 201, No11, Mosque Road,
Posted 2 days ago
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