Customer Care Executive

Job Title: Customer Support Executive – Tele Sales & Escalation Process

Location: Marathahalli, Bangalore
Salary: ₹15,000 – ₹35,000 per month + Attractive Incentives
Experience Required: Minimum 1 year in Customer Support / Tele Sales / Escalation Handling
Job Type: Full-Time
Industry: BPO / Call Center / Customer Service

Job Description:

We are hiring Customer Support Executives with strong experience in Tele Sales and Escalation Handling. Candidates must have excellent communication skills in both Hindi and English, and a passion for delivering great customer service.

Key Responsibilities:

• Handle inbound and outbound calls in both Hindi and English with clarity and professionalism.

• Resolve escalated customer issues quickly and effectively (Escalation Process).

• Promote and sell services or products over calls (Tele Sales Process).

• Maintain accurate records of interactions using CRM tools.

• Ensure high levels of customer satisfaction and call quality standards.

Eligibility Criteria:

• Minimum 1 year of experience in Customer Support / Tele Sales / Escalation Handling

• Must have excellent communication in Hindi and English

• Age Limit: 18 – 35 years

• Good problem-solving skills and customer-handling ability

• Basic knowledge of computers and call center tools

• Comfortable working in a BPO environment

Shift & Work Details:

🔹 Escalation Process (Both Male & Female Candidates):

• Male: Rotational Shifts

• Female: Day Shift Only

• 6 Days Working

• 1 Rotational Weekly Off

🔹 Tele Sales Process:

• Male: Day Shift Only

• Female: Day Shift Only

• 6 Days Working

• 1 Rotational Weekly Off

Perks & Benefits:

• Fixed salary + Monthly Incentives

• Opportunity for fast career growth

• Professional and supportive work culture

• Office Location: Marathahalli, Bangalore

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹40000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., BPO.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 99 Customer Care Executive at BPO
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.