Can freshers or experienced candidates apply for this Customer Care Executive role?

Candidates who have a 12th Pass and above qualification can apply for this Customer Care Executive role.

What is the salary and job type for this role?

The salary for this Customer Care Executive job ranges between ₹9,000-₹14,500 per month. This is a Both job.

What shift and timings does this job follow?

This Customer Care Executive job follows a Rotational shift.

Do you need to visit the office for this job?

Yes, candidates need to visit the office and work from the location in Murgasol, Asansol.

How many vacancies are there for this Customer Care Executive job?

There are 50 vacancies for this Customer Care Executive role.

Is this job open for all genders?

Yes, this Customer Care Executive job is open for both male and female candidates.

What are the key responsibilities of this Customer Care Executive job?

As a Customer Care Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.

What is the job location for this position?

The job location for this Customer Care Executive position is Murgasol, Asansol.

Who is the right fit for this Customer Care Executive job?

A candidate having skills like Domestic Calling is the right fit for this Customer Care Executive job.

What makes this Customer Care Executive job a good opportunity?

This Customer Care Executive job is a good opportunity as it offers a salary between ₹9,000-₹14,500 per month. This is a Both job and has 50 openings.

Customer Care Executive

9,000 - 14,800 /month*

Bpo Convergence Private Limited

Murgasol, Asansol

₹3,000 incentives included

Freshers in Customer Support / TeleCaller

50 Openings

इंसेंटिव्स शामिल

फुल टाइम/पार्ट टाइम

आवश्यक स्किल्स

Domestic Calling

जॉब हाइलाइट्स

Industry Type: Software & IT Services

Languages: Hindi, Bengali

12th Pass and above

All genders

6 days working | Rotational Shift

PAN Card, Aadhar Card, Bank Account

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Customer Care Executive to join our team at Bpo Convergence Private Limited. The role offers ₹9,000 - ₹14,800 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

अन्य डिटेल्स

It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Care Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹9,000-₹14,500 per month. This is a Both job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Murgasol, Asansol.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 50 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Murgasol, Asansol.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Domestic Calling is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹9,000-₹14,500 per month. This is a Both job and has 50 openings.