Customer Care Executive

14,000 - 25,000 /month

Bpo

Block C Malviya Nagar, Jaipur

0 - 4 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Description

Job Summary

The role involves handling inbound and outbound calls to assist customers with banking-related queries, ensuring professional and efficient customer service.

Key Responsibilities

Handle inbound calls, resolve queries, and register complaints.
Provide end-to-end resolution and ensure First Time Right (FTR).
Stay updated on banking products and procedures.
Communicate effectively with customers and stakeholders.

Eligibility

Education: Min 12th Passed or any 3 years Diploma after 10th and above can apply.

Technical Skills: MS Office, Typing (15 WPM with 85% accuracy)

Specific Skills: Good communication, problem-solving, adaptability, and customer focus.

Working Conditions

Working Days: 6 days/week (1 rotational week off)
Work Duration: 9 hours (inclusive of breaks)
Shift Timings:
- Male: 24x7 rotational shifts
- Female: 6 AM to 6 PM

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹25,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Block C Malviya Nagar, Jaipur.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Executive job is located in Block C Malviya Nagar, Jaipur.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹14,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.