Customer Care Executive

15,000 - 20,000 /month

Boozate Private Limited

Sector 17 Dwarka, Delhi

0 - 1 years Experience in Customer Support / TeleCaller

Replies in 24hrs

20 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Banking

Languages: Hindi

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

PAN Card, Aadhar Card, Bank Account

Job Description

🚨 WE ARE HIRING – CUSTOMER SUPPORT EXECUTIVE | SabkaLoan.com 🚨

SabkaLoan.com, a fast-growing FinTech company, is looking for passionate and customer-focused professionals to join our dynamic team in Dwarka. If you have strong communication skills and want to build your career in the Banking & Financial Services industry, this opportunity is for you!

📍 Location: Dwarka

🕒 Working Days & Timings: Monday to Saturday | 10:00 AM – 6:30 PM

💰 Salary: Up to ₹2.40 LPA

🎓 Qualification: Graduate (Mandatory)

👩‍💼👨‍💼 Eligibility: Fresher / 6 Months – 1 Year Experience (Male & Female Both Can Apply)

🔹 Role Overview:

Customer Support Executive will be responsible for handling inbound & outbound customer interactions across Calls, Emails, and Chat while maintaining high service quality and achieving defined KPIs.

📌 Key Responsibility Areas (KRA):

✔ Handling Inbound & Outbound Calls professionally

✔ Managing customer queries via Email & Chat support

✔ Providing accurate information related to loans & financial products

✔ Maintaining CRM records and updating customer interactions

✔ Ensuring quick resolution with high customer satisfaction

✔ Coordination with internal teams for escalations & closures

📊 Performance KPIs:

⭐ CSAT & Quality Score Maintenance

⭐ AHT (Average Handling Time) & Response TAT

⭐ First Contact Resolution (FCR)

⭐ Email Prtoductivity & Chat Efficiency

⭐ Daily Call Handling & Follow-ups

⭐ Process Adherence & Documentation Accuracy

🏦 Additional Advantage:

Candidates with Banking / Loan / Credit Card / Home Loan process experience will be given preference.

✨ If you are energetic, target-driven, and ready to grow in the FinTech space, we would love to connect with you!

📩 Apply Now or Share your resume in DM.

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Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Boozate Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 20 Customer Care Executive at Boozate Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Rotational Shift.