We are hiring passionate and customer-centric Customer Support Executives who are fluent in English, Hindi, and any two regional languages. This role is essential in helping our customers with product inquiries, order support, and general assistance, ensuring every interaction reflects the care and quality Deconstruct stands for.
Key Responsibilities:
● Interact with customers via calls, emails, or chats to resolve queries and provide accurate information. ● Address order-related issues, product inquiries, and other support needs with professionalism and empathy. ● Maintain records of interactions and escalate issues when necessary. ● Collaborate with internal teams to ensure prompt and effective resolutions. ● Maintain service quality standards and meet performance metrics (TAT, CSAT, etc.)