Customer Care Executive

Customer Service / Customer Support Internship (6 Months)

Company: BEOM Commerce Pvt. Ltd.
Website: www.beom.in

We are looking for a motivated Customer Service/Customer Support Intern to join our team at BEOM Commerce for a duration of 6 months. The selected intern will play a key role in enhancing customer experience by handling customer calls, managing queries, and ensuring timely assistance across multiple channels.

Selected Intern’s Day-to-Day Responsibilities:

1. Call customers for order confirmation and post-delivery feedback.

2. Assist customers with their inquiries and provide accurate, timely information.

3. Handle WhatsApp queries professionally and with quick turnaround.

4. Manage and resolve customer complaints in a professional manner.

5. Maintain and update customer records in MS Excel.

6. Communicate effectively in both Hindi and English to address customer needs.

7. Collaborate with team members to streamline processes and improve customer satisfaction.

Skills Required:

• English Proficiency (Spoken)

• Hindi Proficiency (Spoken)

• MS Excel

• MS Office

Other Requirements:

1. Proficiency in MS Excel / Google Sheets.

2. Strong verbal and written communication skills in Hindi and English.

3. Good interpersonal and problem-solving abilities.

4. Female candidates only (This internship is open for women).

5. Professional attitude and willingness to learn.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Beom Commerce Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at Beom Commerce Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.