Location: Gurgaon
Salary: Up to ₹30,000 per month
Responsibilities:
Handle customer queries via call, WhatsApp & email
Process orders using tools like Shopify, Unicommerce
Coordinate with logistics/courier partners for deliveries & returns
Resolve customer issues with a problem-solving mindset
Upsell / cross-sell products when relevant
Requirements:
Prior experience with an e-commerce company preferred
Knowledge of order processing software (Shopify, Unicommerce, etc.)
Good working knowledge of Excel
Strong communication skills (Hindi & English)
Sales-oriented, proactive & customer-first attitude
Interested candidates:
📩 Share CV on WhatsApp: 9953413016
📍 Immediate joiners preferred