Customer Care Executive

20,000 - 27,000 /month*

Axis Bank

Whitefield, Bangalore

₹5,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

70 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Tamil, Kannada

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance

PAN Card, Aadhar Card

Job Description

The Customer Support Associate will handle customer queries, assist with Personal Loan and Credit Card processes, ensure proper documentation, and provide end-to-end support for customers associated with Axis Bank. This role includes inbound/outbound communication, query resolution, and coordination with internal teams.📌 Location: Venue : Cogent E services LimitedPrestige Shantinikethan (PSN Road) Crescent 3, 10th Floor Thigalarapalya, Hoodi, Bengaluru, Karnataka 560067 Employment Type: Full-timLanguages: English/ Any regional language 🔹 Key Responsibiliti Handle customer inquiries related to Personal Loan Provide accurate information on loan eligibility, interest rates, application status, card benefits, charges, and usag Assist customers with application processes, document submission, and issue resolutio Follow up with customers on pending documents or application update Coordinate with internal teams such as credit, operations, and sales for faster resolutio Maintain records of customer interactions and update CRM/MIS regularl Ensure compliance with Axis Bank service standards and maintain high customer satisfactio Escalate unresolved issues to seniors or relevant department Meet daily/weekly productivity and quality parameter

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹27000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Axis Bank.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 70 Customer Care Executive at Axis Bank
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.