Customer Care Executive

10,000 - 25,000 /month

Axis Bank

Hi-Tech City, Hyderabad

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Banking

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Rotational Shift

Job Benefits: Cab, Insurance, PF

Job Description

Job Title:

Customer Support Executive – Email & Chat Process (Axis Bank)

Location

Divyasree Omega Building, Hi-Tech City, Hyderabad

Process

Email & Chat Process (Non-Voice)

Semi-Voice support if required

Role

Customer Support Executive

Eligibility Criteria

Graduation is mandatory

Experience

Minimum 1 year of experience in an Email/Chat process

Language Requirement

English – Mandatory

Hindi – Mandatory

Shift Timings

Male Candidates:

8:00 AM – 11:00 PM

Female Candidates:

Rotational 9-hour shift between 8:00 AM – 8:00 PM

Salary

CTC: ₹3.36 LPA

Take Home: ₹23,000

Transportation

Two-way cab facility (up to a 35 km radius with nodal pick-up & drop) or

₹2,000 Transport Allowance

Work Schedule

6 Days Working

1 Rotational Week Off

Skills Required

SVAR Score: 50 or above

Strong written and verbal communication skills in English & Hindi

Basic computer knowledge and MS Office proficiency

Good understanding of email and chat etiquette

Typing speed of at least 36 WPM with 95% accuracy

Interview Mode

Face-to-Face

Job Title:

Voice Process Executive – Axis Bank (Inbound Voice Process)

Location: Mindspace, Pochajram, Hyderabad

Job Description:

We are hiring enthusiastic candidates for the Inbound Voice Support process with Axis Bank.

Role:

Voice Process (Inbound)

Eligibility:

Graduation is mandatory

No awaiting results

Freshers and experienced candidates can apply

Language Requirement:

English – Mandatory

Hindi – Mandatory

Telugu preferred (any other regional language is acceptable)

Shift Timings:

Boys: 2:00 PM – 11:00 PM

Girls: Rotational 9-hour shift between 8:00 AM – 8:00 PM

Salary:

Freshers: ₹15,700 Take Home (NATS)

Experienced: ₹23,000 CTC | ₹17,500 Take Home

Benefits:

Two-way cab facility or

₹2,000 Transport Allowance

Working Days:

6 Days Working

1 Rotational Week Off

Education:

Graduation Mandatory

Interview Process:

Face-to-Face (F2F) Interview

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹25,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hi-Tech City, Hyderabad.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 25 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Hi-Tech City, Hyderabad.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹10,000-₹25,000 per month. This is a Full Time job and has 25 openings.