A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 15,000 /month
Athena Bpo
Vasanth nagar, Bangalore
Freshers in Customer Support / TeleCaller
Full Time
We are looking for a CUSTOMER SUPPORT EXECUTIVE to join our team GRASSROOTS to handle customer calls, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive in-hand salary of In Hand Salary and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is 2nd puc and Freshers. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 Days working during the Rotational shift.
