Customer Care Executive

19,000 - 22,000 /month

Asl Hr Solutions

Mahadevpura, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Graduate and above

Males Only

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

As the first point of contact for customers, you will be responsible for ensuring a seamless and enjoyable shopping experience. Your attention to detail, excellent communication skills, and proactive approach will make a significant impact on our customers' satisfaction.

Key Responsibilities:

1. Conduct thorough checks of the mall's facilities and services before opening, including:

- Basement parking area

- Common areas and restrooms

- Mall lighting, air conditioning, and water features

- Escalators, elevators, and travelators

- Telecommunication systems, internet, and public address setup

2. Monitor retailer store hours and address any late openings or concerns

3. Manage customer feedback and concerns, resolving issues promptly and professionally

4. Maintain accurate records of customer interactions, feedback, and resolutions

5. Collaborate with mall management and other teams to ensure a cohesive and customer-centric approach

6. Provide exceptional customer service, responding to queries, and offering assistance as needed.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹19000 - ₹22000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Asl Hr Solutions.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 2 Customer Care Executive at Asl Hr Solutions
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Rotational Shift.