What skills and experience do you need for this Customer Care Executive job?

To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.

How much can you earn in this position?

You can earn between ₹12,000-₹18,000 per month in this Customer Care Executive position.

What shift and timings does this job follow?

This Customer Care Executive job follows a Day shift.

Do you need to visit the office for this job?

Yes, candidates need to visit the office and work from the location in Ambli Bopal, Ahmedabad.

How many vacancies are there for this Customer Care Executive job?

There are 2 vacancies for this Customer Care Executive role.

Which candidates are eligible to apply?

Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Customer Care Executive role. Only female candidates are eligible.

What work will you do in this role?

As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.

What is the job location for this position?

The job location for this Customer Care Executive position is Ambli Bopal, Ahmedabad.

Who is the right fit for this Customer Care Executive job?

A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Care Executive job.

What makes this Customer Care Executive job a good opportunity?

This Customer Care Executive job is a good opportunity as it offers a salary between ₹12,000-₹18,000 per month. This is a Full Time job and has 2 openings.

Customer Care Executive

12,000 - 18,000 /month

Aquint Infratele India Private Limited

Ambli Bopal, Ahmedabad

0 - 1 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2B Sales

Languages: Hindi, Gujarati

Graduate and above

Females Only

6 days working | Day Shift

Job Description

Job Description – Customer Support Executive

About the Role

We are looking for a friendly, responsible, and customer-focused Customer Support Executive who can handle customer queries, provide timely support, and build strong relationships with existing customers. The role will also involve renewal calling, customer retention, cross-selling, and upselling.

Key Responsibilities

Handle customer queries through phone calls, WhatsApp, email, and other support channels.

Understand customer needs and provide the right information, guidance, or solution.

Make renewal calls to existing customers and explain renewal plans, options, and benefits.

Follow up with customers whose renewals are due or pending.

Build strong relationships with existing customers and encourage timely renewals and retention.

Identify customer needs and recommend relevant products or services.

Perform cross-selling by introducing additional products or services that may be useful to existing customers.

Perform upselling by recommending upgraded plans, premium products, or additional features based on customer requirements.

Handle customer complaints professionally and ensure timely resolution.

Follow up with customers after resolving their issues to ensure satisfaction.

Coordinate with sales, operations, and technical teams whenever required.

Maintain accurate records of customer interactions, complaints, follow-ups, renewals, and sales opportunities.

Update customer information and renewal details in the relevant CRM/system.

Collect customer feedback and share useful insights with the concerned team.

Identify opportunities to improve customer satisfaction, retention, and revenue.

Meet customer support, renewal, •cross-selling, and upselling targets.

What We’re Looking For

Good verbal and written communication skills.

Comfortable communicating with customers in Hindi and English.

Confident and polite while speaking with customers over the phone.

Good listening, relationship-building, and problem-solving skills.

Customer-focused attitude with a sales-oriented approach.

Comfortable making outbound renewal and follow-up calls.

Ability to identify customer needs and suggest suitable products/services.

Basic knowledge of MS Excel, Google Sheets, email, WhatsApp, and CRM tools.

Ability to manage multiple customers, follow-ups, and opportunities.

Freshers can apply; experience in customer support, telecalling, renewal calling, sales, cross-selling, or upselling will be an advantage.

Key Skills

What Success Looks Like

The right person should be someone who takes ownership of customer issues, follows up proactively, understands customer needs, and builds long-term relationships. The role is not just about answering customer queries—it is also about retaining existing customers and identifying genuine opportunities for renewals, cross-selling, and upselling.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹18,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ambli Bopal, Ahmedabad.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 2 vacancies for this Customer Care Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Customer Care Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Ambli Bopal, Ahmedabad.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹12,000-₹18,000 per month. This is a Full Time job and has 2 openings.