Customer Care Executive

Job Title: Customer Relationship Manager (CRM) 

Location:Kundli, Sonipat (On-site)

Salary:Up to ₹25,000 per month

Industry:Home Products / Home Decor / Kitchenware / Consumer Goods

Job Type:Full-Time | On-site

              Key Responsibilities:

• Handle customer inquiries, feedback, and complaints in a timely and professional manner.
  
  

• Maintain strong relationships with walk-in and repeat customers.
  
  

• Follow up on leads and convert prospects into loyal customers.
  
  

• Coordinate with the sales and after-sales team for smooth customer service.
  
  

• Manage order tracking, delivery updates, and product issues.
  
  

• Maintain accurate records of customer interactions and transactions.
  
  

• Provide product information and recommendations, especially related to home products (e.g., kitchenware, home appliances, furnishings, etc.)
  
  

• Assist in showroom walk-ins and guide customers through product selections.
  

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Requirements:

• Minimum 1–3 years of experience as a CRM or customer support role, preferably in home products or retail showroom.

• Strong communication and interpersonal skills.

• Good understanding of customer service practices.

• Ability to handle queries patiently and professionally.

• Familiarity with CRM tools or software (preferred, not mandatory).

• Local candidates from or near Kundli / Sonipat preferred.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Sonipat.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Anupam Industries.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at Anupam Industries
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.