Customer Care Executive

32,000 - 35,000 /month

Amus Soft India Private Limited

Sector 26 Jaipur, Jaipur

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab

PAN Card, Aadhar Card, Bank Account

Job Description

Job Description (JD)

Position: Customer Support Executive (CSE) – International Voice Process

Job Location: [Specify Location if needed]

Process: US Voice Process (International)

LOB: International

Language: English

Eligibility Criteria:

Any Graduate / Undergraduate

Minimum 6 months BPO experience (International Voice preferred)

Good communication skills in English

Versant Score: B2 / C1

Job Responsibilities:

Handle inbound/outbound calls from international customers

Resolve customer queries professionally and efficiently

Maintain quality standards and customer satisfaction

Follow company policies and procedures

Coordinate with internal teams when required

Salary & Benefits:

CTC: ₹32000– ₹35,000

Shift Allowance: ₹180 per night shift

Cab Facility:

One-sided cab for females during odd hours

Night shifts available for males

Working Details:

Working Days: 5.5 days a week

Shifts: Rotational shifts and rotational weekly offs

Incentive / Payout (Vendor):

1–3 joinings: ₹8,000 per candidate

4 or more joinings: ₹11,000 per candidate

Lock-in Period: 90 days

Hiring Function:

HR & Operations

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹32000 - ₹35000 per month that depends on your interview. It's a Full Time job in Jaipur.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Amus Soft India Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 10 Customer Care Executive at Amus Soft India Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Rotational Shift.