Customer Care Executive

15,000 - 18,000 /month

Amus Soft India Private Limited

Sector 18 Noida, Noida

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Customer Support Executive

Location: Noida
Employment Type: Full-time

Job Description:

We are looking for a Customer Support Executive to join our team in Noida. The ideal candidate will be responsible for handling customer queries, providing timely resolutions, and ensuring a positive customer experience through calls, emails, and chats.

Key Responsibilities:

Handle inbound and outbound customer calls professionally
Resolve customer complaints, queries, and service requests
Provide accurate information about products and services
Maintain and update customer records in CRM systems
Follow communication scripts and company guidelines
Escalate complex issues to the concerned department when required
Ensure customer satisfaction and service quality standards

Eligibility Criteria:

Minimum qualification: Graduate
Excellent verbal and written communication skills (English/Hindi)
Basic computer knowledge and typing skills
Ability to work in rotational shifts (if applicable)
Freshers and experienced candidates both can apply

Preferred Skills:

Strong problem-solving abilities
Active listening and empathy
Ability to handle pressure and meet targets
Prior customer support or BPO experience is a plus

Perks & Benefits:

Competitive salary package
Performance-based incentives
Paid training and career growth opportunities
Friendly work environment

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹18,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 18 Noida, Noida.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector 18 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹15,000-₹18,000 per month. This is a Full Time opportunity and has 10 openings available.