Customer Care Executive

Key Responsibilities:

Handle inbound/outbound customer calls in a professional manner.

Respond to customer queries, complaints, and requests promptly.

Provide accurate information about products/services.

Maintain customer records by updating details in the system.

Ensure customer satisfaction by delivering quality support.

Escalate complex issues to the appropriate department when required.

Meet daily/weekly/monthly targets related to call handling and service quality.

Requirements:

Minimum qualification: 10+2 / Graduate in any discipline.

Freshers and experienced candidates are welcome.

Good communication skills in [English/Hindi/Regional language as required].

Basic computer knowledge (MS Office, email handling).

Ability to work in rotational shifts (day/evening).

Customer-oriented mindset with problem-solving skills.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹12000 per month that depends on your interview. It's a Full Time job in Bhopal.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Amus Soft India Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 99 Customer Care Executive at Amus Soft India Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.