Customer Care Executive

10,000 - 30,000 /month*

Ampera Diversity Private Limited

Nandanam, Chennai

₹10,000 incentives included

0 - 4 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi, Telugu

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Meal, PF

Job Description

Job Title: Renewal and Retention Executive – Motor & Health Insurance

Job Summary:
The Renewal and Retention Executive is responsible for managing the renewal process of motor insurance policies, retaining customers and ensuring customer satisfaction. The role involves proactive customer engagement, policy advising, and handling queries to maximize policy renewals and minimize customer churn.

Key Responsibilities:

1. Policy Renewal Management:

Track and manage upcoming motor insurance policy renewals.
Contact policyholders before expiration to discuss renewal options.
Provide quotes for renewals and process policy renewals efficiently.

2. Customer Retention & Relationship Management:

Proactively engage with customers to ensure retention and renewal of policies.
Address customer concerns and objections to prevent policy cancellations.
Offer customized solutions and discounts (if applicable) to retain customers.

3. Customer Service & Support:

Respond to customer inquiries regarding policy terms, coverage, and pricing.
Assist customers in understanding their policies and available benefits.
Resolve complaints and escalations related to renewals and retention.

4. Cross-Selling & Upselling:

Identify opportunities to upsell or cross-sell additional motor insurance products.
Educate customers on value-added services and policy enhancements.

5. Data Management & Reporting:

Maintain accurate customer records and update policyholder details.
Generate reports on renewal rates, retention performance, and customer feedback.

6. Compliance & Documentation:

Ensure all renewals and retentions comply with regulatory requirements.

Process necessary documentation for policy renewals and amendments

Attractive Incentives will be provided

Exp: 0-4 Years

No of Positions: 10

Location: Chennai(Nandanam)

Venue

Khivraj complex 2

Ampera Diversity

8th Floor
Address: 480, Anna Salai, Anna Nagar, Nandanam, Chennai, Tamil Nadu 600035

Landk Mark Opp to Nandanam Metro Sataion

Walkin Date: 3rd Feb Jan till 20th Feb2026 (Monday till Friday)

Thanks,

Christopher

Human Resources Team

Ampera Diversity Pvt Ltd

9840654527

christopher@amperadei.com

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have All Education levels with 0-4 years of experience can apply for this Customer Care Executive role.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹10,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nandanam, Chennai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Nandanam, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 0-4 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹10,000-₹30,000 per month. This is a Full Time opportunity and has 10 openings available.