Customer Care Executive

INTERNATIONAL CUSTOMER SERVICE EXECUTIVE

Should be comfortable in NIGHT & ROTATIONAL SHIFTS.

In person Interview only !! Work from office

Responsibilities and Duties:

• CCE will be responsible for Tracing shipments.

• Customer Service Representative will Provide constant visibility to client on their shipments.

• Customer Queries: Handle customer inquiries and resolve issues promptly to ensure customer satisfaction.

• Communicate with clients on email/phone and keep them updated on the pick ups and deliveries.

• Coordinate with dispatch for accurate delivery ETA s and keep informed on truck availability.

• Compiling shipment reports for premium clients.

• Communicating and securing approval of any accessory charges that may accrue on the shipments.

• Coordinate with shipping lines, freight forwarders, and clearing agents for smooth shipment execution.

Qualifications and Skills:

• Graduate and above with valid experience may apply.

• Fluency in English. No Mother Tongue Influence.

• Proficient with MS- Excel, Outlook.

• Should have typing speed of 35 words/minute.

• Age should be between 24 to 40 years

• Should be comfortable working in Night & Rotational shift

• Min. 1 year experience is required.

Perk & Benefits :

1. Training provided

2. Family Medical Health Insurance

3. Accidental Insurance.

4. Night / Rotational Shifts.

5. Cab for Night shifts in Mohali & Kharar Sunny enclave location ( For Females )

6. 5 or 6 days week.

Job Type: Full-time

Salary: Rs. 21,000 to Rs. 35,000/- month

Speak with the employer : +91 82880 18922 / 98760 03856

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹21000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mohali.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Amar Infogrid Innovations Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 25 Customer Care Executive at Amar Infogrid Innovations Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Night Shift.