Customer Care Executive

Customer Support Executive

📍 Location: Bommanahalli, Bangalore

🏢 Company: Altruist Technologies Pvt. Ltd.

💼 Experience: Freshers and experience both

🎓 Qualification: Graduate (Any Stream)

💰 Salary: ₹18,000 to ₹20,000 in hand(Depends on Interview )

🕘 Working Days: 6 Days a Week

📅 Weekly Off: 1 Days (Rotational)

Handle Inbound Calls

1. Resolve Customer Issues :

Provide prompt solutions to issues related to products, services, payments, delivery, or technical support.

2. Maintain Customer Satisfaction :

Ensure excellent service standards and strive for high customer satisfaction through professional communication.

3. Update Customer Records :

Log calls, feedback, issues, and resolutions in the CRM or internal tools accurately.

4. Follow-up on Pending Cases :

Call back or escalate unresolved queries and ensure timely closures.

5. Language Proficiency :

Communicate fluently in English and any one regional language: Tamil or Hindi or Malayalam as required.

6. Meet Performance Targets :

Achieve weekly KPIs like resolution rate, and customer feedback scores

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., ALTRUIST.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at ALTRUIST
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.