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Customer Care Executive

salary 13,400 - 19,800 /month
company-logo
job companyAleesha Recruitment Company
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
10 Openings
work_from_home Work From Home
full_part_time Full Time/Part Time

Job Highlights

sales
Industry Type: Banking
qualification
All Education levels
gender
All genders
jobShift
6 days working | Flexible Shift

Job Description

We are looking for a Customer Care Executive to join our team at Aleesha Recruitment Company. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹13,400 - ₹19,800 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Executive job

  1. Can freshers or experienced candidates apply for this Customer Care Executive role?
    Ans : Candidates who have All Education levels can apply for this Customer Care Executive role.
  2. What salary is offered for this Customer Care Executive job?
    Ans : The salary for this Customer Care Executive job ranges between ₹13,000-₹19,500 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Flexible shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. Where is this job located?
    Ans : This Customer Care Executive job is located in Laxmi Nagar, Delhi.
  8. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹13,000-₹19,500 per month. This is a Both opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Flexible

Contract Job

No

Salary

₹ 13400 - ₹ 19800

Contact Person

Rohan

Interview Address

Uttam nagar, Uttam Nagar, Delhi
Posted 2 days ago
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