Can freshers or experienced candidates apply for this Customer Care Executive role?

Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Care Executive role.

How much can you earn in this position?

You can earn between ₹13,000-₹21,000 per month in this Customer Care Executive position.

What shift and timings does this job follow?

This Customer Care Executive job follows a Rotational shift.

Do you need to visit the office for this job?

Yes, candidates need to visit the office and work from the location in Scheme No. 54 Indore, Indore.

How many openings are available for this position?

There are 5 openings available for this position.

Is this job open for all genders?

Yes, this Customer Care Executive job is open for both male and female candidates.

What work will you do in this role?

As a Customer Care Executive, you will work on skills like Domestic Calling, Non-voice/Chat Process.

Where is this job located?

This Customer Care Executive job is located in Scheme No. 54 Indore, Indore.

What kind of candidate is ideal for this job?

A candidate with skills like Domestic Calling, Non-voice/Chat Process along with 0-2 years of experience is ideal for this Customer Care Executive job.

Why should you apply for this Customer Care Executive job?

This Customer Care Executive job offers a salary between ₹13,000-₹21,000 per month. This is a Full Time opportunity and has 5 openings available.

Customer Care Executive

13,000 - 21,000 /month

Airvincible Private Limited

Scheme No. 54 Indore, Indore

0 - 2 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Job Description

🚨 HIRING ALERT – PROCESS

Position: Customer Care Executive

Process: Voice / Email / Chat / Black

Industry: BPO / Customer Support

Employment Type: Full-Time

📌 Job Responsibilities

1. Voice Process – Inbound Calling

- Handle inbound customer calls professionally.

- Assist customers with queries related to orders, delivery, refunds, cancellations, payments, etc.

- Provide accurate and timely resolutions.

- Maintain a professional and courteous communication style.

- Follow company policies, quality standards, and process guidelines.

2. Email Process

- Respond to customer queries through email.

- Understand customer concerns and provide appropriate resolutions.

- Maintain professional email etiquette and accuracy.

- Ensure timely responses as per process guidelines.

- Document and update customer information when required.

3. Chat Process

- Handle customer queries through live chat.

- Provide quick, accurate, and professional resolutions.

- Maintain proper chat etiquette and customer satisfaction.

- Handle order-related concerns, refunds, cancellations, delivery issues, and other queries.

- Follow defined quality and productivity standards.

4. Black Process

- Handle customer queries for Black customers.

- Provide premium customer support through the assigned communication channel.

- Resolve customer concerns related to orders, deliveries, payments, refunds, and other services.

- Maintain a high level of professionalism and customer experience.

- Follow process-specific quality, productivity, and service standards.

🎯 Candidate Requirements

- Education: Minimum 12th Pass / Graduate preferred.

- Experience: Freshers and experienced candidates can apply.

- Good communication skills.

- Basic knowledge of English and Hindi.

- Customer-service-oriented attitude.

- Basic computer knowledge.

- Willingness to work in rotational shifts, if applicable.

- Ability to handle customers professionally.

💰 Salary Structure

Voice / Email / Chat Process

Candidate Type| CTC| In-Hand

Fresher| ₹13,991| ₹12,991

Experienced| ₹15,644| ₹13,544

Black Process

Candidate Type| CTC| In-Hand

Fresher| ₹19,600| ₹16,000

Experienced| ₹21,800| ₹18,200

📍 Key Skills

Join the customer support team and build your career in the BPO industry!

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Care Executive role.
How much can you earn in this position?
Ans : You can earn between ₹13,000-₹21,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Scheme No. 54 Indore, Indore.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Domestic Calling, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Care Executive job is located in Scheme No. 54 Indore, Indore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Non-voice/Chat Process along with 0-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹13,000-₹21,000 per month. This is a Full Time opportunity and has 5 openings available.