Handle Domestic Inbound & Outbound Voice Process for Travel/Airline services.
Assist customers with flight and ticket bookings.
Handle flight scheduling and rescheduling requests.
Resolve queries related to cancellations, fares, and travel bookings.
Provide accurate and timely customer support throughout the booking journey.
Effectively use travel booking and airline software systems to manage customer requests and transactions.
Candidate Required:
Good English communication skills required
Customer handling mindset, understands what customer support is?
Knows how to handle an irritated customer over the call?
Any 5-days a week
Work From Office Only
Rotational Shifts - Day / Evening / Night - It will be provided as per Business requirements.
35 is the Age Limit