Customer Care Executive

25,000 - 28,000 /month

Aionos

Sector-83 Mohali, Mohali

6 - 60 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

Job Description

Customer Support Executive
Location: Mohali
Experience Required: Minimum 6 months (BPO/Customer Support)

Job Overview:
We are looking for customer-focused and confident individuals with prior BPO experience to handle voice, chat, and email support. The role involves interacting with customers, resolving queries efficiently, and ensuring a high level of customer satisfaction.

Key Responsibilities:

Handle inbound/outbound customer interactions via voice.
Resolve customer queries, concerns, and complaints in a timely manner
Maintain a professional and positive attitude during all interactions
Follow defined processes and quality guidelines
Achieve individual and team performance targets
Maintain accurate records of customer interactions

Eligibility Criteria:

Minimum 6 months of experience in BPO (Voice/Chat/Email support)
Good communication skills in English (verbal & written)
Basic computer knowledge and typing skills
Ability to work in a fast-paced environment

Work Details:

5 Days Working
Rotational Shifts (including night shifts)
Rotational Week Offs
Cab facility available

Job Types: Full-time, Permanent

Benefits:

Provident Fund
Free Cab
MNC Experience

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Customer Care Executive job

What qualifications and experience are required for this Customer Care Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like International Calling, Non-voice/Chat Process.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹25,000-₹28,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-83 Mohali, Mohali.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like International Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector-83 Mohali, Mohali.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Non-voice/Chat Process along with 1-5 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹25,000-₹28,000 per month. This is a Full Time opportunity and has 50 openings available.