Customer Care Executive

20,000 - 25,000 /month

Agrim Fincap Private Limited

Sector 6 Noida, Noida

2 - 5 years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

Job Summary:

We are looking for a proactive and customer-focused Customer Care Executive with at least 2 years of experience in handling customer queries, resolving complaints, and delivering excellent service. The ideal candidate should have strong communication skills and a problem-solving mindset.

Key Responsibilities:

Handle inbound and outbound customer calls, emails, and chats
Resolve customer complaints efficiently and professionally
Provide accurate information about products/services
Maintain records of customer interactions and transactions
Follow up with customers to ensure resolution and satisfaction
Escalate complex issues to the relevant department when required
Meet individual and team performance targets

Required Skills:

Excellent verbal and written communication skills
Strong problem-solving and conflict resolution abilities
Good listening skills and patience
Basic computer knowledge (MS Office, CRM tools)
Ability to work in a fast-paced environment

Qualifications:

Graduate in any discipline (preferred)
Minimum 2 years of experience in customer service or a similar role

Preferred Qualities:

Positive attitude and customer-first approach
Ability to handle pressure and multitask
Team player with good interpersonal skills

Salary:

As per industry standards / based on experience

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Care Executive job

What are the eligibility criteria for this Customer Care Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 2-5 years of experience and skills like Computer Knowledge, Domestic Calling for this Customer Care Executive job offered by Agrim Fincap Private Limited in Sector 6 Noida, Noida.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹20,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 6 Noida, Noida.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector 6 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 2-5 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.