Customer Care Executive

12,000 - 15,000 /month

Advanceamplify Mercantile Private Limited

Sector 4 Vaishali, Ghaziabad

0 - 1 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

Males Only

6 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are seeking a Shiprocket Backend & Calling Executive to manage daily order processing and customer coordination for our e-commerce operations. The ideal candidate should be organized, detail-oriented, and comfortable with customer calling.

Key Responsibilities:

Process and manage orders on Shiprocket backend
Generate shipping labels and coordinate courier pickups
Track shipments and update delivery status
Handle RTO, NDR, and delivery-related issues
Call customers for order confirmation and address verification
Resolve basic customer queries related to orders and delivery
Maintain order records and daily reports
Coordinate with internal team for smooth dispatch operations

Requirements:

Basic knowledge of Shiprocket or e-commerce order processing
Good communication skills in Hindi (English is a plus)
Comfortable with customer calling
Basic computer knowledge (Excel / system entries)
Attention to detail and ability to multitask.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Ghaziabad.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Advanceamplify Mercantile Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 1 Customer Care Executive at Advanceamplify Mercantile Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Day Shift.