Customer Care Executive

• Respond promptly and professionally to customer inquiries via phone, email, chat, or other channels.

• Troubleshoot product/service issues and resolve them in a timely and efficient manner.

• Provide accurate product/service information and answer questions regarding pricing, availability, features, and usage.

• Document customer interactions and maintain detailed records of issues, actions taken, and resolutions.

• Escalate complex or unresolved issues to the appropriate department or manager.

• Follow up with customers to ensure their issues have been resolved to their satisfaction.

• Help customers navigate our website, product features, or services.

• Actively listen to customers and empathize with their concerns, while providing solutions in a clear and friendly manner.

• Process returns, exchanges, and other customer requests as needed.

• Maintain up-to-date knowledge of our products, services, and company policies.

• Collaborate with internal teams to improve the customer experience and resolve ongoing issues.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹20000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Aaradhana Machineries Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 30 Customer Care Executive at Aaradhana Machineries Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.