Customer Care Executive

Job Title: Customer Care Executive

Location: A-214, 2nd Floor, Pocket-A, Okhla Phase-1, New Delhi – 110020
Job Type: Full-time
Experience: 6month to 2year
Languages Required: English and Hindi

About Us:

Founded in 2019, The Pacific Holiday World is one of India’s emerging leaders in the travel and tourism sector. With a vision to redefine affordable luxury, we specialize in delivering thoughtfully curated and cost-effective holiday packages to customers across the globe.

What began as a small team of just 20 passionate professionals has rapidly evolved into a dynamic, customer-centric organization. Our unwavering commitment to quality, innovation, and service excellence has allowed us to build a loyal client base and expand our footprint in the competitive travel industry.

At The Pacific Holiday World, we believe in creating experiences, not just itineraries. Whether it's a weekend getaway, a family vacation, or a once-in-a-lifetime international trip, we are driven by one goal — to turn travel dreams into reality, affordably and reliably.

Job Summary:

We are looking for a dedicated and enthusiastic Customer Care Executive to join our growing team. You will be the first point of contact for our customers, handling queries through inbound and outbound calls as well as emails. Your primary goal will be to ensure customer satisfaction by providing prompt, clear, and helpful assistance.

Key Responsibilities:

• Handle inbound and outbound customer calls in a professional and courteous manner

• Respond to customer queries and follow up through email communication

• Coordinate effectively with internal departments to resolve issues

• Provide accurate information about holiday packages and services

• Maintain detailed records of customer interactions

• Ensure customer satisfaction and issue resolution

Requirements:

• Excellent communication skills in English and Hindi (spoken and written)

• Strong interpersonal and coordination abilities

• Basic computer knowledge (MS Office, CRM tools, email handling)

• Good listening skills and customer-first attitude

Working Shift:

10:30am to 6:00pm

https://thepacificholidayworld.com/contact-us

Interested candidates can share their resume via WhatsApp at 📱 97115 67998.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., 4r Seasons Holidays Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 1 Customer Care Executive at 4r Seasons Holidays Private Limited
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.