Customer Care Executive

15,000 - 20,000 /month

11 Seven Group

Sector 3 Noida, Noida

0 - 4 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Graduate and above

Males Only

6 days working | Day Shift

Job Description

Job Summary:

We are looking for a Customer Care Executive who can handle customer queries professionally, provide timely resolutions, and maintain strong customer relationships. The candidate should have good communication skills and a customer-focused approach.

Key Responsibilities:

Handle customer calls, emails, and WhatsApp queries
Resolve customer complaints and provide accurate information
Coordinate with internal teams for issue resolution
Maintain customer records and follow-ups
Ensure smooth customer support and satisfaction
Provide updates regarding orders, deliveries, and services

Requirements:

Good communication and interpersonal skills
Basic knowledge of MS Excel and Email drafting
Problem-solving and coordination skills
Prior customer support experience preferred

Preferred Skills:

Positive attitude
Professional communication
Ability to manage multiple tasks

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-4 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 3 Noida, Noida.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Customer Care Executive job. Only male candidates can apply.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector 3 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-4 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.