Customer Assistance Manager_CREDIT CARD_0233_7429_1012487_HRR - Manage and assist customers specifically related to credit card services. - Handle customer queries, complaints, and provide resolutions to enhance customer satisfaction. - Coordinate with internal teams to ensure smooth service delivery and issue resolution. - Oversee customer assistance operations to maintain service quality. - Ensure compliance with company policies and regulatory requirements in customer interactions. - Maintain records and reports related to customer assistance activities. - Support team members and provide guidance to improve customer handling processes. - Focus on delivering a positive customer experience in the credit card domain.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Customer Assistance Manager - Credit Card Services job
Who is eligible to apply for this Customer Assistance Manager - Credit Card Services job at Kotak Mahindra Bank Limited?
Ans : Candidates should have All Education levels for this Customer Assistance Manager - Credit Card Services job offered by Kotak Mahindra Bank Limited.
How much can you earn in this position?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Customer Assistance Manager - Credit Card Services job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nacharam, Hyderabad.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Assistance Manager - Credit Card Services job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Assistance Manager - Credit Card Services job is located in Nacharam, Hyderabad.
Why should you apply for this Customer Assistance Manager - Credit Card Services job?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening available.
A Naukri Group company
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Kotak Mahindra Bank Limited
Nacharam, Hyderabad
1 - 6+ years Experience in Customer Support / TeleCaller
Full Time
