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Customer Assistance Manager - Credit Card Hardship Assistance

salary Not Disclosed
company-logo
job companyKotak Mahindra Bank Limited
job location Shastri Nagar, Jodhpur
job experience1 - 6+ years Experience in Customer Support / TeleCaller
1 Opening
full_time Full Time

Job Highlights

qualification
All Education levels
gender
All genders
jobShift
5 days working | Day Shift

Job Description

Customer Assistance Manager_CREDIT CARD-Hardship Assistance Unit _Jodhpur - Manage customer assistance specifically for credit card hardship cases. - Oversee resolution of customer issues related to credit card payments and hardship requests. - Coordinate with internal teams to ensure customer satisfaction and compliance. - Handle escalations and provide managerial support to the assistance unit. - Requires strong customer service orientation and managerial skills. - Role is based in Jodhpur and involves direct customer support management. - No explicit skills, education, or experience details provided. - Suitable for candidates with prior experience in customer support or credit card services.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Assistance Manager - Credit Card Hardship Assistance job

  1. Who is eligible to apply for this Customer Assistance Manager - Credit Card Hardship Assistance job at Kotak Mahindra Bank Limited?
    Ans : Candidates should have All Education levels for this Customer Assistance Manager - Credit Card Hardship Assistance job offered by Kotak Mahindra Bank Limited.
  2. How much can you earn in this position?
    Ans : Salary details will be shared during the hiring process.
  3. What shift and timings does this job follow?
    Ans : This Customer Assistance Manager - Credit Card Hardship Assistance job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Shastri Nagar, Jodhpur.
  5. How many vacancies are there for this Customer Assistance Manager - Credit Card Hardship Assistance job?
    Ans : There is 1 vacancy for this Customer Assistance Manager - Credit Card Hardship Assistance role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Assistance Manager - Credit Card Hardship Assistance job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Customer Assistance Manager - Credit Card Hardship Assistance position is Shastri Nagar, Jodhpur.
  8. What makes this Customer Assistance Manager - Credit Card Hardship Assistance job a good opportunity?
    Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
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Contact Person

KOTAK MAHINDRA BANK LIMITED
Posted 11 hours ago
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