CRM (Sales)

Job Summary

The CRM Executive (Sales) will be responsible for managing sales leads in the CRM system, ensuring accurate data entry, proper lead distribution to the sales team, and tracking lead status to support the sales process efficiently.

Key Responsibilities

• Receive leads from various sources (marketing campaigns, inbound calls, website, referrals, etc.)

• Enter, update, and maintain accurate lead data in CRM/software

• Verify and categorize leads based on defined criteria

• Distribute and assign leads to Sales Executives as per allocation rules

• Track lead movement and status in CRM

• Coordinate with the sales team for follow-ups and lead updates

• Ensure timely follow-up and avoid lead duplication or leakage

• Maintain daily, weekly, and monthly lead reports

• Support sales and marketing teams with CRM-related data and insights

• Ensure CRM data accuracy and process compliance

Required Skills

• Basic understanding of sales and lead management process

• Hands-on experience with CRM tools or Excel

• Good communication and coordination skills

• Attention to detail and data accuracy

• Ability to work with targets and timelines

Preferred Qualifications

• Any graduate

• Experience in B2B / B2C sales support (preferred)

• Familiarity with CRM systems (Zoho, Salesforce, Freshsales, etc.)

• It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 5 years of experience.