CRM Executive

25,000 - 35,000 /month

Svp Builders India Limited

Model Town West, Ghaziabad

3 - 4 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Real Estate

Graduate and above

All genders

6 days working | Day Shift

Job Description

Job Description

We are looking for a CRM Executive to manage customer relationships and ensure excellent customer service. The candidate will be responsible for handling customer queries, maintaining records, coordinating with internal departments, and ensuring timely resolution of customer concerns.

Roles & Responsibilities

Handle customer queries and complaints.
Maintain customer records in CRM software.
Coordinate with Sales, Accounts, and Project teams.
Conduct customer follow-ups and provide updates.
Prepare MIS reports and customer data reports.
Ensure timely resolution of customer issues.
Maintain customer satisfaction and retention.

Working Days

6 Days a Week

Office Timing

9:30 AM – 6:30 PM

Preferred Candidate

Good communication skills in English and Hindi.
Proficient in MS Excel and CRM software.
Experience in Real Estate CRM preferred.
Strong customer handling and coordination skills.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 4 years of experience.

More about this CRM Executive job

What skills and experience do you need for this CRM Executive job?
Ans : To apply for this CRM Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 3-4 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹35,000 per month in this CRM Executive position.
What shift and timings does this job follow?
Ans : This CRM Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Model Town West, Ghaziabad.
How many vacancies are there for this CRM Executive job?
Ans : There are 2 vacancies for this CRM Executive role.
Is this job open for all genders?
Ans : Yes, this CRM Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a CRM Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this CRM Executive position is Model Town West, Ghaziabad.
Who is the right fit for this CRM Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 3-4 years of experience is the right fit for this CRM Executive job.
What makes this CRM Executive job a good opportunity?
Ans : This CRM Executive job is a good opportunity as it offers a salary between ₹25,000-₹35,000 per month. This is a Full Time job and has 2 openings.