Credit Relationship Officer

17,000 - 22,000 /month

Creditmantri Finserve Private Limited

Anna Salai, Chennai

0 - 5 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Credit Relationship Officer to join our team at Creditmantri Finserve Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Credit Relationship Officer job

Can freshers or experienced candidates apply for this Credit Relationship Officer role?
Ans : Candidates who have a Graduate and above qualification with 0-5 years of experience can apply for this Credit Relationship Officer role.
What is the salary and job type for this role?
Ans : The salary for this Credit Relationship Officer job ranges between ₹17,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Credit Relationship Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Anna Salai, Chennai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Credit Relationship Officer job is open for both male and female candidates.
Where is this job located?
Ans : This Credit Relationship Officer job is located in Anna Salai, Chennai.
Why should you apply for this Credit Relationship Officer job?
Ans : This Credit Relationship Officer job offers a salary between ₹17,000-₹22,000 per month. This is a Full Time opportunity and has 50 openings available.