Credit Controller

14,000 - 16,000 /month

Test 2 Build Private Limited

Sanath Nagar, Vijayawada

0 - 1 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Telugu

Graduate and above

Males Only

6 days working | Day Shift

Job Benefits: Meal, PF

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Credit Controller to join our team at Test 2 Build Private Limited. The role offers ₹14000 - ₹16000 and involves managing customer calls, delivering outstanding customer service related to civil. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Credit Controller job

What skills and experience do you need for this Credit Controller job?
Ans : To apply for this Credit Controller job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹16,000 per month in this Credit Controller position.
What shift and timings does this job follow?
Ans : This Credit Controller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sanath Nagar, Vijayawada.
How many vacancies are there for this Credit Controller job?
Ans : There is 1 vacancy for this Credit Controller role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Credit Controller role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Credit Controller, you will work on skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Credit Controller position is Sanath Nagar, Vijayawada.
Who is the right fit for this Credit Controller job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Credit Controller job.
What makes this Credit Controller job a good opportunity?
Ans : This Credit Controller job is a good opportunity as it offers a salary between ₹14,000-₹16,000 per month. This is a Full Time job and has 1 openings.